24/7 Support
We're always here to help if you have questions about your KEMBA Premier Business Visa® or you need to report your card lost, stolen, damaged or compromised. Call us at 614.235.2395 or 800.282.6420, option 3.
Text and Email Alerts
Stay on top of all our transactions by receiving alerts whenever suspicious activity occurs. You're automatically enrolled in this feature when you receive your card. When you're alerted, simply verify the transaction to proceed as usual, or confirm that it's suspicious and we'll investigate.
Roadside Assistance and Dispatch
Access a 24/7 on-demand referral dispatch network available to eligible KEMBA cardholders with no membership required. Provides roadside assistance, towing, or locksmith service whenever you need them.
Auto Rental Collision Damage Waiver
You're protected from a damaged rental vehicle due to collision, theft, or other physical damages, up to the actual cash value of most rental cars.
Travel Emergency Assistance and Protection Services
Count on emergency assistance while traveling or working anywhere in the world, access to a multilingual call center - 24 hours a day, 365 days a year - to help get the assistance you need. Plus, travel protection including trip delay or cancellation reimbursement, hotel theft protection, lost luggage, and more.
Purchase Security/Extended Protection
We will replace, repair, or reimburse lost or stolen items you purchased entirely with your credit card for up to 90 days from the date of purchase. Double the time of manufacturers' written U.S. warranties by up to 1 year on warranties of 3 years or less.
Liability Waiver
The Visa Corporate Liability Waiver program allows Companies that have established a Commercial Card account with a Visa Commercial Card Issuer, like KEMBA, to request the credit union to waive the Company's liability for certain Unauthorized Charges made by Company authorized Cardholders.
Visa SavingsEdge®
Access automatic discounts, instant coupons, cashback offers, and more from select merchants when you link your Premier Business Visa to the Visa SavingsEdge. Visit visasavingsedge.com to activate your card, explore deals, and track your earnings!
Extra benefits:
- Take advantage of exclusive business management tools, powerful expense management solutions designed for your business.
- 24/7 Concierge access to get assistance with travel, dining, entertainment, and more.*
Talk to your personal concierge 24/7 at 800.953.7392, or 630.350.4551 (outside of the USA). -
Priority Pass Select™ provides a turnkey airport lounge program for high-net-worth travelers, by unlocking access to 1,700+ airport lounges and experiences** worldwide regardless of cardholders’ airline or flight class.
• Visit Priority Pass & KEMBA Financial Credit Union to access your complimentary membership - Luxury hotel collection: Access hotel properties worldwide with Visa Signature® Luxury Hotel Collection. Receive a best available rate guarantee and added perks.***
- Enjoy these exclusive perks and discounts: Visa Offers and Perks | VISA
- Access unique educational resources for small businesses:
• Small Business Plan Creation (includes template)
Additional Business Solutions
- Visit Visa Commercial Solutions Hub for Commercial Solutions
Added Business Resources
- Check out small business solutions here: Visa Small Business Guides