Contact Us

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Contact KEMBA Member Services


At KEMBA, one thing that sets us apart from other banking institutions is our award-winning dedicated associates. Our team works hard to put our members first, supporting them through all aspects of life to meet their unique financial needs. If you have a question about our products, rates, or resources, or would just like more information about becoming a member, use the following information below to contact us or one of our 12 Central Ohio branches.





Member Services Contact Information


Phone: 614.235.2395
Toll-Free: 800.282.6420
Fax: 614.324.8360

Corporate Headquarters


555 Officenter Place
Gahanna, OH 43230

Mailing Address


PO Box 307370
Gahanna, OH 43230

Virtual Branch Hours


Monday – Friday:
8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM


Loss Prevention


Phone: 888.882.0598

Community Support & Donation Request



Give Kudos!


Let us know about your journey and how we've helped along the way.


Accessibility Feedback

If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 800.282.6420 or fill out this form.


*This is not a secure email channel. Please do not include any personal or confidential information in this email that could compromise your identity or account security (i.e., SSN, account number, etc.). If you would like to send a secure message to a KEMBA representative, please log in to KEMBA’s Digital Banking and use the Message Center.




















At KEMBA Financial Credit Union, we offer personal banking solutions for Central Ohio residents, as well as a full suite of personal banking products and services with low fees, competitive rates on credit cards, home mortgages and home equity loans, auto loans, personal and student loans, and financial wellness and counseling services.

To learn more, call us at 614.235.2395, option 4, or visit one of our local branches in Pickerington, Gahanna, Bellefontaine, Clintonville, Grove City, Hamilton Quarter, Hilliard, Lewis Center, Powell, Reynoldsburg, Westerville or Whitehall. Our dedicated associates will help you navigate your individual financial situation and help you discover why KEMBA is a better way to bank.
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